PATIENT ENGAGEMENT
Empowering practices with tools and strategies to build stronger patient relationships and ensure seamless interactions:
Appointment Scheduling
Streamline your appointment booking process to reduce no-shows and maximize practice efficiency.
Multi-Point Insurance Verification
Verify patient insurance details at multiple stages to minimize claim denials and delays.
Check-In and Time of Service Payment Collection
Simplify the check-in process with integrated payment options, improving upfront collections.
Patient Follow-up for Scheduling Calls
Proactively engage patients for appointment reminders, rescheduling, and follow-ups, enhancing patient retention.
CLINICAL SUPPORT
Providing expert support to streamline clinical workflows, ensuring uninterrupted patient care:
Referral and Authorization Management
Manage complex referral and pre-authorization processes with ease, ensuring compliance and timely approvals.
Scribing
Offload documentation tasks to experienced scribes, allowing providers to focus on patient care.
Prescription Management
Facilitate seamless prescription and refill processes, improving patient satisfaction and provider efficiency.
Financial Management
Helping practices optimize revenue collection and maintain financial health:
Coding
Accurate and compliant coding to maximize reimbursements and reduce audit risks.
Billing
Ensure timely, accurate claims submission to maintain steady revenue flow.
Payment Posting
Quickly and accurately post payments to accounts, minimizing errors and discrepancies.
Accounts Receivable Management
Proactively manage AR to reduce outstanding balances and improve cash flow.
Appeals
Handle denied claims with expertise, recovering rightful reimbursements efficiently.
Collections
Patient-friendly collection strategies that enhance recoveries while maintaining positive patient relationships.
TECHONOLOGY AND ANALYTICS
Utilize cutting-edge technology and data-driven insights to enhance practice efficiency and decision-making:
Reporting and Analytics
Gain actionable insights through advanced reporting tools, enabling better financial and operational decisions.
ERA and EDI Enrollments
Streamline your practice's electronic remittance advice and data interchange processes to improve claim handling efficiency.
Clearing House Enrollment
Seamlessly integrate with clearinghouses to simplify claim submissions and reduce administrative burdens.
PM/Technology Consultation
Expert guidance on practice management systems and technology to optimize operations and workflows.
PATIENT FINANCIAL EXPERIENCE
Elevating patient satisfaction by simplifying financial interactions:
Billing Inquiries
Provide quick, clear, and empathetic responses to patient billing questions.
Transparent Communication
Ensure patients understand their financial responsibilities upfront, reducing confusion and improving trust.
Patient-Centric Approach to Collections
Compassionate collection practices tailored to patients' unique financial situations, fostering loyalty and satisfaction.
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WHY CHOOSE PACT RCM
- At PACT RCM, we combine cutting-edge technology with a compassionate approach to deliver results that matter. From ERA and EDI enrollments to advanced analytics and empathetic patient collections, our services are designed to meet the unique needs of healthcare providers of all sizes.
