PACTRCM LLC

PATIENT ENGAGEMENT

Empowering practices with tools and strategies to build stronger patient relationships and ensure seamless interactions:

Appointment Scheduling

Streamline your appointment booking process to reduce no-shows and maximize practice efficiency.

Multi-Point Insurance Verification

Verify patient insurance details at multiple stages to minimize claim denials and delays.

Check-In and Time of Service Payment Collection

Simplify the check-in process with integrated payment options, improving upfront collections.

Patient Follow-up for Scheduling Calls

Proactively engage patients for appointment reminders, rescheduling, and follow-ups, enhancing patient retention.

CLINICAL SUPPORT

Providing expert support to streamline clinical workflows, ensuring uninterrupted patient care:

Referral and Authorization Management

Manage complex referral and pre-authorization processes with ease, ensuring compliance and timely approvals.

Scribing

Offload documentation tasks to experienced scribes, allowing providers to focus on patient care.

Prescription Management

Facilitate seamless prescription and refill processes, improving patient satisfaction and provider efficiency.

Financial Management

Helping practices optimize revenue collection and maintain financial health:

Coding

Accurate and compliant coding to maximize reimbursements and reduce audit risks.

Billing

Ensure timely, accurate claims submission to maintain steady revenue flow.

Payment Posting

Quickly and accurately post payments to accounts, minimizing errors and discrepancies.

Accounts Receivable Management

Proactively manage AR to reduce outstanding balances and improve cash flow.

Appeals

Handle denied claims with expertise, recovering rightful reimbursements efficiently.

Collections

Patient-friendly collection strategies that enhance recoveries while maintaining positive patient relationships.

TECHONOLOGY AND ANALYTICS

Utilize cutting-edge technology and data-driven insights to enhance practice efficiency and decision-making:

Reporting and Analytics

Gain actionable insights through advanced reporting tools, enabling better financial and operational decisions.

ERA and EDI Enrollments

Streamline your practice's electronic remittance advice and data interchange processes to improve claim handling efficiency.

Clearing House Enrollment

Seamlessly integrate with clearinghouses to simplify claim submissions and reduce administrative burdens.

PM/Technology Consultation

Expert guidance on practice management systems and technology to optimize operations and workflows.

PATIENT FINANCIAL EXPERIENCE

Elevating patient satisfaction by simplifying financial interactions:

Billing Inquiries

Provide quick, clear, and empathetic responses to patient billing questions.

Transparent Communication

Ensure patients understand their financial responsibilities upfront, reducing confusion and improving trust.

Patient-Centric Approach to Collections

Compassionate collection practices tailored to patients' unique financial situations, fostering loyalty and satisfaction.

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